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What proof of compatibility should a team request before adopting an add-on?

For an add-on used in a flow, a team should request a test run with the input values it expects to supply, rather than relying on a generic demonstration. If the run fails, the request should include run history identifying the failing action, confirmation of the root-cause fix, and confirmation that the flow was turned back on. This provides concrete evidence for the tested case without treating it as a guarantee of universal compatibility.

What proof to request

A focused evidence request should include:

  1. A test with intended inputs. Ask for a flow creator to enter values for the input variables used in the intended workflow and then run the flow. The team should check that the test uses cases relevant to its planned work, rather than only demonstration data.

  2. A failure trace. If the run fails, ask for the run history to identify the failing action. A specific action gives the team a concrete troubleshooting target instead of only a statement that the run did not finish.

  3. A recovery record. Ask what root cause was corrected and for confirmation that the flow was turned back on afterward. The relevant sequence is to find the failing action, fix the root cause, and then turn the flow back on.

What the team must still confirm

These checks address behavior in a selected flow. They do not establish that an untested input, a different configuration, or a different operating condition will behave the same way. Before adoption, the team should independently confirm that:

  • the test inputs represent the intended work;
  • the tested configuration is the configuration intended for adoption;
  • the result and any downstream effects are acceptable to the team;
  • access, data handling, ownership, and ongoing maintenance responsibilities are clear; and
  • the team can repeat the test and inspect a later failure if the configuration changes.

If the add-on is not used in a flow, the available material does not establish its compatibility. The team would need separate, relevant evidence rather than treating a flow test as a substitute. A test record should also not be treated as a certification, contractual commitment, or promise of an outcome.

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