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Who owns review, approval, and support after adoption?

Who owns review, approval, and support after adoption? The available guidance does not assign those responsibilities to a specific person or team. It supports documenting human-oversight processes and adding a human review step after a prompt action, but it does not identify who gives final approval or handles support afterward.

What the guidance establishes

The NIST AI RMF states that processes for human oversight are defined, assessed, and documented. This makes documentation a checkable part of oversight; it does not name a reviewer, approver, or support owner.

Microsoft Learn describes how to add a human review step after the prompt action in a flow. That describes a review checkpoint, not a complete responsibility model. It does not establish whether the reviewer also approves the action, how disagreements are resolved, or who responds to problems after adoption.

How to verify ownership

The adopting organization should be able to identify the following in writing:

Responsibility Evidence to request What the available material leaves open
Review The accountable role, review trigger, and record of review The guidance describes a review step, but not who owns it.
Approval The final decision-maker and the scope of that authority No approver is identified.
Support The intake route, responsible owner, and escalation path after adoption No support owner is identified.

The responsibility record should distinguish review from approval. A reviewer may examine an output or action without having authority to accept, reject, or authorize it. That distinction needs to be confirmed rather than inferred from the existence of a human review step.

It should also identify the support path after adoption. The record should state who receives an issue, who coordinates the response, and how unresolved matters are escalated. The available references do not answer those questions.

Questions still requiring confirmation

Before adoption is treated as complete, readers still need written answers to several practical questions:

  1. Which role reviews the output or action, and what event triggers the review?
  2. Which role makes the final decision, and is that authority separate from review?
  3. Who receives a post-adoption issue, who coordinates the response, and who can escalate it?
  4. Where is the human-oversight process defined, assessed, and documented?
  5. How are changes to the process recorded after adoption?
  6. What happens if a review does not occur, the reviewer disagrees, or responsibility changes?

These are governance questions, not settled facts in the available material. Neither reference identifies a complete post-adoption support arrangement or assigns final approval authority.

Accordingly, the answer remains unconfirmed: the references support documenting oversight and adding a human review checkpoint, but they do not establish who owns review, approval, and support. A documented process should not be treated as proof that one person or team owns all three functions.

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